Able to open the report from Crystal Reports designer, but not when double clicking on the report file outside of Crystal Reports. Reproducing the Issue. Double click on a report file, to open the report in Crystal Reports. It displays the error: 'There was a problem sending the command to the program.' There is no sure-fire method for repairing corruption of Excel files except the use of an Excel repair tool. The internet is full of these repair tools which promise to repair corrupted Excel file. However, most of them are useless at best and can’t recover any data from damaged Excel files.
maturak159
Commendable
- Dec 23, 2016
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Hey there everyone,
I recently purchased Microsoft Office, but i'm actually having issues with it and i can't figure out the problem. Basically whenever I open up a document, I get the following message 'There was a problem while sending the command to the program'. I've done some research, and looked up forums, but i still haven't found a fix. I've tried deleting the data from the registry, disabling DDE, and reinstalling the program itself. Nothing has worked so far. However, if I open Microsoft Word on it's own, and then selecting any document from the recent sidebar, the message does not appear. It should also be noted that I have it linked to my OneDrive. However I don't think this is a problem, as the message appears even from locally saved documents. I might be wrong though. Any help or suggestions would be greatly appreciated!Software is Microsoft Office 2016 (updated) and Windows 10.
I recently purchased Microsoft Office, but i'm actually having issues with it and i can't figure out the problem. Basically whenever I open up a document, I get the following message 'There was a problem while sending the command to the program'. I've done some research, and looked up forums, but i still haven't found a fix. I've tried deleting the data from the registry, disabling DDE, and reinstalling the program itself. Nothing has worked so far. However, if I open Microsoft Word on it's own, and then selecting any document from the recent sidebar, the message does not appear. It should also be noted that I have it linked to my OneDrive. However I don't think this is a problem, as the message appears even from locally saved documents. I might be wrong though. Any help or suggestions would be greatly appreciated!Software is Microsoft Office 2016 (updated) and Windows 10.
The full error reads: There was a problem sending the command to the program.
This is actually an older Excel problem that appears to have returned with my upgrading to Windows 10.
This error is presented whenever I try to open any excel file (tried .xls .xlsm .xlsx) by double clicking on it and right clicking and selecting 'Open'.
I can open Excel by itself and go to FILE->Open and all the files open just fine that way.
I've tried all of the following:
- Disable all COM and Excel add-ins
- Disable hardware acceleration
- Check 'Ignore other applications that use Dynamic Data Exchange (DDE)', close excel, try to re-open file, accept error then go back and uncheck 'Ignore other applications...', close excel again, try to re-open files again
- Go to registry HKEY_CLASSES_ROOTExcel.Sheet.12shellOpen and backup/export then delete ddeexec
(completed same process for Excel.Sheet.12, Excel.Sheet.8 and Excel.Macrosheet) - Go to same locations in registry but instead go to 'command' key and change (Default) value from:
'C:Program FilesMicrosoft Office 15RootOffice15EXCEL.EXE' /dde
to:
'C:Program FilesMicrosoft Office 15RootOffice15EXCEL.EXE' /e '%1'
(completed same process for Excel.Sheet.12 and Excel.Sheet.8) - All of the various methods mentioned here:
https://support.microsoft.com/en-us/kb/3001579- DDE method (already tried above)
- I don't have User Experience Virtualization (UE-V)
- Reset file associations
- Repair Office (tried both Quick and Online repairs)
- Turn off add-ons (already tired above)
- Disable hardware acceleration (already tired above)
- Check for updates (everything is up-to-date)
- Verified that all files and shortcuts are not setup to run in compatibility mode
- Verified that excel is not set to run as administrator (same for the files)
I actually had some limited success with the attempt colored in blue above. The .xlsx document did actually open (rather than the typical blank/empty Excel window) but the 'problem sending the command' error still shows up. I haven't tried this fix in the Excel.Macrosheet key to see if it works on the .xlsm file yet because I figured the problem was still somewhere else since the error was still showing up for the .xlsx file.
Any further help or suggestions would greatly appreciated.
Thanks,
Jimbo
Edit: added the last two list items (forgot that I had checked those)